FAQ

Frequently Asked Questions

Q: How long does shipping take? A: Orders are processed within 2-5 business days. US shipping takes 10-20 business days, and international shipping takes 10-20 business days. You'll receive tracking information once your order ships.

Q: What is your return policy? A: We accept returns within 30 days of delivery. Items must be unused and in original condition. Please see our Refund Policy page for complete details.

Q: Do you ship internationally? A: Yes! We ship to the United States, Canada, United Kingdom, Australia, New Zealand, and many other countries worldwide.

Q: How can I track my order? A: Once your order ships, you'll receive an email with tracking information. You can use this to monitor your package's delivery progress.

Q: What payment methods do you accept? A: We accept all major credit cards, debit cards, and other payment methods through our secure checkout powered by Shopify Payments.

Q: I have a question that's not answered here. How can I contact you? A: Email us at info@bentbar.shop and we'll get back to you within 24 hours during business days!